Missing orders

Incident Report for Booqable

Resolved

This incident has been resolved.
Posted Dec 02, 2024 - 16:26 CET

Monitoring

We identified an issue related to a recent library update. The changes have been rolled back, and we are closely monitoring the situation. Services should return to normal shortly as the servers complete their restart. Thank you for your understanding and patience.
Posted Dec 02, 2024 - 16:13 CET

Investigating

We are actively investigating an issue causing orders to not display as expected. Please rest assured that our database is fully operational, and no data has been lost. Thank you for your patience as we work to resolve this matter promptly.
Posted Dec 02, 2024 - 16:10 CET
This incident affected: Web application.