Search engine performance is impacted

Incident Report for Booqable

Resolved

This incident has been resolved.
Posted Nov 18, 2020 - 00:06 CET

Update

We are continuing to monitor for any further issues.
Posted Nov 17, 2020 - 23:24 CET

Update

We are continuing to monitor for any further issues.
Posted Nov 17, 2020 - 23:24 CET

Update

We are continuing to monitor for any further issues.
Posted Nov 17, 2020 - 23:23 CET

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Nov 17, 2020 - 23:18 CET

Update

We're currently working hard on restoring search functionality. Most things in Booqable except filtering & the Dashboard should work again now. Basic searching should be working now.
Posted Nov 17, 2020 - 22:33 CET

Identified

The issue has been identified and our search engine hosting provider has been contacted. We're currently waiting for a response.
Posted Nov 17, 2020 - 20:58 CET

Investigating

We're currently investigating an issue where our search engine is failing. We will keep you updated here.
Posted Nov 17, 2020 - 20:48 CET
This incident affected: Search engine.