A fix has been implemented and we are monitoring the results.
Posted Nov 14, 2017 - 21:11 CET
Identified
There were elevated declines for charges on some US-issued cards. Failed charges can safely be retried.
Posted Nov 14, 2017 - 21:11 CET
Investigating
Our payment provider Stripe is seeing increased decline rates and latency for a portion of US-issued cards. They're investigating and we will post updates here.